
What's in this guide
This guide outlines some core recommendations for implementing McAfee ePolicy Orchestrator
software versions 4.5 and 4.0.
This document is not meant to be a comprehensive guide for all implementations. Instead, it should
be used to assist in planning and maintaining your ePolicy Orchestrator managed environment.
To fully understand the recommendations included in this guide, you must have a basic understanding
and operation knowledge of ePolicy Orchestrator software. If you don't have this level of experience,
or you need more information about the software, consult one of the following documents:
• ePolicy Orchestrator 4.5 Installation Guide
• ePolicy Orchestrator 4.5 Product Guide
• ePolicy Orchestrator 4.5 Hardware Sizing and Bandwidth Usage guide
• ePolicy Orchestrator 4.5 Agent Handlers White Paper
• ePolicy Orchestrator 4.5 Log File Reference Guide
• ePolicy Orchestrator 4.5 Cluster Installation Guide
These guides, and many others, are available from the McAfee Support Website. For links to these
other product documentation and resources, see Reference documentation in this guide.
Finding product documentation
McAfee provides the information you need during each phase of product implementation, from
installation to daily use and troubleshooting. After a product is released, information about the product
is entered into the McAfee online KnowledgeBase.
Task
1
Go to the McAfee Technical Support ServicePortal at http://mysupport.mcafee.com.
2
Under Self Service, access the type of information you need:
To access... Do this...
User documentation
1
Click Product Documentation.
2
Select a Product, then select a Version.
3
Select a product document.
KnowledgeBase
• Click Search the KnowledgeBase for answers to your product questions.
• Click Browse the KnowledgeBase for articles listed by product and version.
Preface
About this guide
6
McAfee
®
ePolicy Orchestrator
®
Best Practices Guide for use with ePolicy Orchestrator versions 4.5.0 and 4.0.0
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