McAfee EPOLICY ORCHESTRATOR 4.0 - LOG FILES FOR Installationsanleitung Seite 1

McAfee ePolicy Orchestrator 4.0Installation Guide

Windows Server 2003 Enterprise.Windows Server 2003 Standard.Windows Server 2003 Web.Windows XP Home with Service Pack 1.Windows XP Professional with S

• McAfee GroupShield for Lotus Domino 7.0• McAfee GroupShield for Exchange 6.0.2, 6.0.3 (with SpamKiller)• McAfee GroupShield for Exchange 7.0• McAfee

First-Time InstallationThis chapter provides instructions for installing ePolicy Orchestrator 4.0 in an environmentwhere no previous version of ePolic

If you intend to use an existing instance of SQL Server 2005, MSDE 2000 or SQL 2000,you can reject the installation of SQL Server 2005 Express.If you

provide that information. Otherwise, the SQL server TCP port field shows the port andis disabledNOTE: If you are installing on a system with a local S

19 In the Installation Complete dialog box, view the ReadMe file for the steps to start thesoftware, then click Finish to complete the installation.NO

Upgrading to ePolicy Orchestrator 4.0ContentsUnsupported productsBacking up ePolicy Orchestrator databasesUpgrading the serverMigrating to a licensed

Backing up ePolicy Orchestrator databasesBefore you upgrade to version 4.0, back up all ePolicy Orchestrator databases:Microsoft SQL ServerMSDEMicroso

C:\PROGRAM FILES\MCAFEE\EPOLICYORCHESTRATORNOTE: The installation process may require you to restart the system.Task1 Log on to the desired computer u

• If you select SQL authentication, provide the User name that ePolicy Orchestrator willuse. Then provide a password. If the installer cannot identify

COPYRIGHTCopyright © 2007 McAfee, Inc. All Rights Reserved.No part of this publication may be reproduced, transmitted, transcribed, stored in a retrie

Selecting Setup email server settings now enables the remaining fields in the dialogbox:• Email server FQDN: Type the Fully Qualified Domain Name of t

Post-Installation TasksAfter completing the Setup wizard, follow the appropriate procedures to configure the software.ContentsCompleting a first-time

3 Upgrade the agents on your network to version 3.6, if desired.4 Check in and deploy new products you want to manage.For details, see theePolicy Orch

Configuring the software for a server with multipleNICsWhen you install ePolicy Orchestrator on a server with multiple network interface cards (NICs),

TroubleshootingThe most common messages that appear during an installation and their solutions are listed inthis chapter.If you are unable to resolve

Then...If this message appears...the monitor resolution, see the Windows Help File. Toopen this file, click the Start button, then select Help.The com

Then...If this message appears...The user account that you specified could not be accessed.Unable to connect using the information you provided.Verify

Default locations of troubleshooting log filesDescriptionFile LocationLog TypeLog File NameMain DB log file for theePolicy Orchestrator 4.0.0%temp%\Na

DescriptionFile LocationLog TypeLog File NameEPOServer, and Mod_EPO.Apache2 log file for theApache service. Present onlyafter initial service startup.

Installing in a cluster environmentThe ePolicy Orchestrator software provides high availability for server clusters with MicrosoftCluster Server (MSCS

ContentsPre-Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Creating the Generic Service resourcesInstalling ePolicy Orchestrator on each nodeRun the ePolicy Orchestrator setup on each of the nodes. McAfee stro

3 Select Physical Disk from the Resource type drop-down list.4 Ensure that ePO is the selected group, then click Next.5 In the Possible Owners dialog

3 Type the Name and Description of the resource. For example, ePO 4.0 Server.4 Select Generic Service from the Resource type drop-down list.5 Ensure e

Installing in a cluster environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Require

Pre-InstallationReview these requirements and recommendations before installing ePolicy Orchestrator 4.0.ContentsSystem requirementsSupported products

Windows 2000 Advanced Server with Service Pack 4 or later.•• Windows 2000 Server with Service Pack 4 or later.• Windows Server 2003 Enterprise with Se

Database considerationsUsing ePO with a databaseA database must be installed before ePO can be installed.• Any of the following databases, if previous

NoteSoftwareIf no other database has been previously installed, this database can be installedautomatically at user’s selection.SQL Server 2005 Expres

• Possible hosts:• HTTP-compliant servers on Microsoft Windows, Linux, or Novell NetWare operatingsystems.• Windows, Linux, or NetWare FTP servers.• W